Zyverse (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application (“App”). By using Zyverse, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you register, log in, or use the Zyverse App, we may collect the following information:

• Personal Identifiers: Candidate ID, Employee ID, name, company email, personal email, phone number, designation, department, division, and business unit.
• Employment Information: Date of joining, date of birth, job category, and designation.
• Usage Data: Video/file progress, onboarding activities, quiz attempts, quiz answers, feedback, and interaction logs.
• Authentication Data: Passwords (securely hashed), OTPs (where applicable), and security tokens.

2. How We Use Your Information

We use the collected information for:

• Authenticating your identity and allowing access to the App.
• Delivering training content, onboarding modules, policies, and quizzes.
• Tracking your progress, quiz performance, and generating leaderboards.
• Supporting HR and onboarding processes, including feedback collection.

3. Sharing of Information

We do not sell or rent your personal data. We may share data only in the following cases:

• With authorized administrators (e.g., HR/management) for onboarding and training purposes.
• With trusted service providers such as cloud hosting and content delivery partners (e.g., AWS CloudFront, S3).
• When required by law, regulation, or valid legal process

4. Data Security

We take your security seriously:

• All data is transmitted over HTTPS.
• Passwords are securely hashed before storage.
• Authentication is managed using secure JWT tokens.
• Access to data is restricted to authorized personnel only

5. Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccuracies in your personal data.
• Request deletion of your account or related data (subject to company retention policies).

To exercise your rights, please contact your HR or system administrator.

6. Data Retention

We retain your data as long as necessary for onboarding, compliance, or employment-related purposes. Once employment ends, data may be archived or anonymized according to company policy.

7. Children’s Privacy

The Zyverse App is intended for registered employees only and not for use by children under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact: